[Resolved]  Tata Docomo — Money deducted without my consent

Address:Chandigarh, Chandigarh

I have TATA DOCOMO number:- [protected].
I am getting unwanted flash ads, and even if I click on 'cancel' on that ad, Rs. 30 get deducted from my account. This has been happening from few days. I have even complaint about it to docomo customer care and also enabled the DND service, but still getting these flash massages and they are deducting huge amount from my account. 1st time they have returned my money, but after that they have been refusing to revert my money back. I have even emailed tata docomo about my issue but I have not recieved any mail back. Please let me know what should I do.

Regards,
Deepinder Singh
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Docomo — money back

Evey time my money detected by company though i am already unsubscribed the service pls consider my request
Dear Mr.Singh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Deepinder,



As per the discussion over call on [protected], we would like to inform you that the Vas service has been deactivated and the amount of Rs. 70/- credited back to the account as good will and the complaint docket number PBR12190142 has been registered with the resolution date as on 05-MAR-2013.



Thanks and Regards,

Customer Care

Tata Docomo.

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