[Resolved]  Tata Docomo — fraud selling and no response

THERE WERE 3 CONNECTIONS TAKEN FROM THEM DEPENDING ON THE PLAN WHICH WAS DESCRIBED. ALL OF A SUDDEN A BILL COMES WHERE NOTHING IS AS PER EXPLAINED INITIALLY. DOCOMO NUMBER[protected]

THE GENTLEMAN ON THE PHONE AGREES AND THEN SAYS WE HAVE ALREADY RAISED A COMPLAINT, BUT, ITS BEEN MORE THAN A MONTH, NOBODY IS BOTHERED. I HAVE SENT CLOSE TO 5-7 MAILS REQUESTING TO SOLVE THIS BUT ALL THEY ARE BOTHERED IS MONEY, YOU PAY MONEY AS WE DEMAND......THEY THINK THEY CAN CORN PEOPLE AND THINK THAT NOBODY WOULD STOP THEM AS THEY MAY HAVE A STRONG LEGAL TEAM. BUT PL NOTE, THE INDIAN GOVT IS EVEN STRONGER TO TAKE CARE OF ALL THIS FRAUD AND CHEATING PEOPLE.

NOBODY IS BOTHERED TO REPLY NOR CALL NOR ANSWER WHEN A CUSTOMER CALLS. IN SO MANY YEARS OF MY WORK EX I HAVE NOT SEEN SUCH A SAD SERVICE WHERE CUSTOMER QUERIES ARE NOT TAKEN CARE OFF EVEN AFTER REPEATED COMPLAINTS.

THE DSA WHO HAS SOLD THE CONNECTION WITH ALL FALSE INFO ALSO DOES NOT PICK CALLS- THIS IS VANDANA COMMUNIQUE.

-CONNECTIONS SOLD WITH FALSE INFO, JUST TO INCREASE SALES
-EVEN AFTER REPEATED COMPLAINTS NOBODY IS BOTHERED TO GET BACK.
-EXCESS BILLING AS THE PLAN IS TOTALLY DIFFERENT FROM WHAT WAS TOLD WHILE SELLING.
- THERE IS NO PROPER RESPONSE EVEN FROM THE NODAL OFFICER. THIS IS THE FIRST COMPANY WHERE I SEE THERE IS NO PROPER RESPONSE FROM THE NEXT LEVEL.