Tata Docomo — Illegal Deduction From Airtime

My tatadocumo phone number is [protected]. For two months now tatadocumo has been making unauthorised monthly deductions of Rs30 from my airtime under a so-called Buddy Chat subscription which I never did. In March I complained and after a rigorous process they told me that I have been unsubscribed. Yet, in this month of April, they still deducted from my account telling me it was the renewal of my subscription. They gave a number to call if I wanted to unsubscribe but when I called the number, there was no response though I was charged. They sent another number to me by sms, and when I called that one there was no response again. Another number was texted to me. And that was what happened on and on. At the end, there was no headway.

The whole thing is fraudulent because I never, and will never subscribe to such infantile products. It is a crude way of dupping subscribers. How can a brand like tatadocumo damage its image and loose subscribers because of cheap frauds like this.