[Resolved]  Tata Docomo — call me tunes

Address:Jhabua, Madhya Pradesh

Few days back i got a call from tata docomo regarding call me tunes, the sales girl kept on saying to activate the callme tunes service which was available in a cheaper rate than normal, she even asked me what kind of songs i would like to be selected, i told her very clearly i dont want to activate this service and i am not interested in call me tunes. Than too the company activated the call me tune service and charged me 60/- rs. This cheap tata docomo add says we value ur money. I want my money back.
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Apr 20, 2017
Complaint marked as Resolved 
Verified Support
Apr 18, 2010
Tata DoCoMo Customer Care's response
Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience caused to you.

Please be informed that your complaint has been forwarded to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom
Verified Support
Apr 19, 2010
Tata DoCoMo Customer Care's response
Dear Customer

Greetings from Tata Indicom!

We would like to inform you that there has been no incorrect deduction found, as we confirmed from the respective department.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.
Complaint comments 

Comments

Dear sir/madam

iam velu from chennai. my phone number is [protected].in this number,i call to call center and ask about call me tunes but without my request he activate the calll me tune.iam ask about other movie but he activate tata docomo tune and i call to call center and i ask to refill my money but he is not give proper response.

if you want clear details means please call this number [protected]

thanking you
Hello

he never complained for incorrect deduction, he just said that the call me tunes were activated with the default tone when he wanted some movie song..

The case is you need to get that movie song which the customer requested for.

Thanks




Keshav Bhagaddar
Consumer Complaints Forum
India
I AM CUSTMER OF TATA DOCOMO MY MOBILE NO [protected] I AM ACTIVATED A CALL ME TUNES ON 21 NOV 2010 & CHARGE 45 RUPEES FOR MONTH BUT CALL ME TUNES NOT PLAY IN MY NO. I AM COMPLAIN CUSTMERCARE TO PLAY MY TUNES BUT NOT SOLLUTION MY PROBLEM AND I AM CALL AGAIN CARE Mr. SANDEEP FOR TATA DOCOMO TALK WITH ME AND USE ABUSE WORD AND TELL ME JO KRNA H KRLO PLZ HELP ME IN CONSUMER COURT CASE FOR ME ADVICE PLZ MISS CL [protected]
Dear Taher,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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