[Resolved]  Tata Docomo — CLOSE OF ACCOUNT

Address:Thane, Maharashtra

SIR, I AM THE REGULAR CUSTOMER OF TATA DOCOMO AND MY MOBILE NO. IS [protected] FROM LAST FEW MONTHS I WAS NOT USING THE SAME NO. BUT FEW DAYS AGO I STARTED THE SAME NO. AND RECHARGED WITH RS. 95 + 30 TOTAL 125.00/- AND I ALSO USING THE SAME BUT AFTER ONE WEEK MY NO. HAS BEEN SWITCHED, AFTER ASKING WITH THE CUSTOMER CARE THEY ARE SAYING THAT YOU WILL NOT GET YOUR BALANCE AND NO SIM WILL BE ACTIVATED. IF THEY WANTED TO DEACTIVATE MY SIM THEN THEY SHOULD INFORM TO ME BEFORE DEACTIVATING THE SAME. PLEASE HELP ME
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr.Nagendra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Nagendra,



We would like to inform you that as per our records we found that your Tata Docomo number [protected] permanently disconnected on 23-FEB-13 due to non usage since from six months and we are unable to provide you the same number. Further, we request you to kindly purchase a new number.



Thanks and Regards,

Customer care

Tata Docomo.

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