Tata Docomo — Complain -How to make money - TATA DOCOMO

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West Bengal

Complain -How to make money - TATA DOCOMO

Since my number [protected] is a stand by number for emergency (an alternet number of dual SIM set) I seldom use it. To extract money the process of TATA DOCOMO customer service is as follows :-
Around 3 pm they said I got a free offer something xyz and congratulated me . At 6.19 PM a message came as “TA-ONMVOC: Thank u for subscribing to Call Me Tunes!!U will be charged Rs 30/30 days! [Date/Time[protected].19 PM] , and with my uttered surprise , immediately another message came saying “TA-ONMVOC: Thank u for downloading Noino Sarasi Kano Boreche .As a special offer [Date/Time[protected].20 PM] and deducted Rs 30.00 from my balance .

I rang to customer care that “I never used any song download process neither I subscribed for song neither I can do it from my phone” –they apologized and said that the money will be deposited within 3 hrs. and deposited it followed by a message as “Docomo: Hi Your Service Request no PSG[protected]is closed 30 has been credited. [ Date/Time[protected].54 PM]

But again I received a message as-“Ta-hunvoc : Hi You have subscribed to SongBook at Rs 30 for 30 days Auto renewal on 11-May-12[Date/Time[protected].59 PM] and by my several efforts , I couldn’t connect customer care at 9.59 PM.

It is a big loss for me. Not for the money Rs. 30/- but for being an INDIAN, looking a company like “TATA” is doing such chip cheating business .