Tata Docomo — Connection is deactivated and team is not responding properly

Address:

Rangareddy, Andhra Pradesh

Tata Docomo service is worst and response of the customer care executive is more worst. I called up atleast 6 customer care executives and they don' have common database of solutions for customer problems. Each will give their own solution. None of them will work.

Dump your software when it cannot update the payments properly. They are not performing their task but instead will assign task to customers to send mail, to take screenshots about Aponline IDs and all stupid stuff. This is what customer care is doing at Tata Docomo.

I think I need to maintain a team to handle the calls of Docomo Customer care people. They are not activating my connection but assigning tasks and calling again n again.