[Resolved] Tata Docomo — daily balance deduction | |||
dear sir, i am a tata docomo user from last 3years. Currently i am using 3 numbers ([protected],[protected], [protected]) . I am a regular user of gprs service. On last one month i have seen several times balance got deducted without any reason and when i inquired i got information i have downloaded some clips or services where as i have not used any service. After long argument some times i get refund and some times not in last 3 days from my member[protected] they have deducted rs 37 like that. I am asking for a permanent solution for that but no one provides me any solution the something was happening with the same number when i took the connection at that time also daily docomo will deduct some amount and after complaining about it they refund the same but now they are not ready to refund. For next 15 days i will be in roaming so kindly help me since what amount i recharge they deducted the amount just leaving rs 1in my account to use gprs i am facing the same problem with my other numbers also. Kindly help me in solving the issue, i am having many mails confarming about the unjustifiable balance deduction and refund of the same if required i can provide thr same.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Dear Madam/Sir,
My number is [protected]. From the last 3-4 days my balance is deducted of Re1 daily for an unknown reason. I have not subscribed for VAS but Re1 is deducted daily from my balance.
Please do needful to stop deduction and deactivate VAS if any.
My number is [protected]. From the last 3-4 days my balance is deducted of Re1 daily for an unknown reason. I have not subscribed for VAS but Re1 is deducted daily from my balance.
Please do needful to stop deduction and deactivate VAS if any.
My main balance is getting deducted by Rs 1 daily. I had complain several times, they says "It will be deactivated in 4 hours" or "Send VAS to 125" or call 15523 to stop it" and "they can't deactivate it from there end". Any of these statements are not working. My balance is keep deducting from 02-July-2012 to 17-July-2012 till date.
Dear Tarun
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Mr.Das,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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