Tata Docomo — DATA NOT CREDITED TO MY ACCOUNT ON RECHARGE OF RS.56.00

Address:

Mumbai City, Maharashtra

Dear Sir/Madam

On 09.10.2012 I recharged my mobile no,[protected] with Rs.56.00 special
recharge having Talktime Rs.47.84 + 250 MB/month free for 3 months.
Validity : Talktime - Core, Data - 30 Days.

On recharge, the talktime has been provided to me with acknowledgement
but the data of 250MB was not provided to me.

On my complain they refund Rs.27.00 deducted for data on 10.10.2012 and assured to get data on 18.10.2012 but on 18.10.2012, when I called to customer care, they denied from giving data of 250 MB by saying that it needs some addition recharge of Rs.1.00 which was not done by me whereas there is not such condition on the above-mentioned special recharge.

I am here complaining not because of money but it is becasue Telecom Company should use fair trade practices to expand their businesses and I decided to go further.


Regards

Surendra Prasad
Mobile No.[protected]
Alternate Mobile No.[protected]