Tata Docomo — Data validity date | |||
During 2 years my Data validity date was 30.09.2024. But during 2 days it is showing 13.10.2013. I have lodge a complaint . They have answered me due to network problem this happened(ref:data validity~~M[protected]. I think they are joking with me . During 2 years what type of network problem was? Suddenly reducing validity without any notice is illegal.I want to return back my old data validity date. I have copied and pasted 1 msg send by docomo---- From: DOCOMO Date time:[protected]:47:24 Content: Bal is Rs.205.44 Validity is[protected], GPRS Pack balance in MB is 4609.57 Validity is[protected]. I can send you this type msg at every week saved by me till 05.09.2013. Pls solve it immediately. With regards, Prasanta Chakrabarty mob no--[protected] tata docomo prepaid. U.P west Was this information helpful? | |||
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Tata Docomo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the data balance validity. However, we are unable to contact you, since your call was switched off.
Hence, we would like to inform you that as per our records we found that there is 1717.74 MB data available in your account with the last validity date as on[protected] and we regret to inform you that due to some technical issue you might have received a message stating with the validity as GPRS Pack balance in MB is 4609.57 Validity is[protected].
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the data balance validity. However, we are unable to contact you, since your call was switched off.
Hence, we would like to inform you that as per our records we found that there is 1717.74 MB data available in your account with the last validity date as on[protected] and we regret to inform you that due to some technical issue you might have received a message stating with the validity as GPRS Pack balance in MB is 4609.57 Validity is[protected].
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear sir,
Ok due to technical issue a single message or 2-3 message have received but during 2 years this type of receiving message is quite impossible for technical causes. I can send to you many message regarding data validity date[protected].
From: DOCOMO
Date time:[protected]:50:10
Content: Bal is Rs.5.44 Validity is[protected], GPRS Pack balance in MB is 5112.52 Validity is[protected]
Told me on what date you want to know on which date validity date is[protected].
You can talk to me at no-[protected] otherwise you can send comments at this site.
Thanks
With Regards,
Prasanta
Ok due to technical issue a single message or 2-3 message have received but during 2 years this type of receiving message is quite impossible for technical causes. I can send to you many message regarding data validity date[protected].
From: DOCOMO
Date time:[protected]:50:10
Content: Bal is Rs.5.44 Validity is[protected], GPRS Pack balance in MB is 5112.52 Validity is[protected]
Told me on what date you want to know on which date validity date is[protected].
You can talk to me at no-[protected] otherwise you can send comments at this site.
Thanks
With Regards,
Prasanta
I am waiting for your valuable answer . Pls satisfied me as early as possible.
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata DOCOMO.