[Resolved]  Tata Docomo — amount deduction via sms without doing any calls/sms.

Address:Davangere, Karnataka

Every time when I recharge with Rs.150/-, Tata docomo promotional service number 54321, giving unwanted messages like health tips, jokes and some other offers via sms. and within few hours, message will be displayed as your account will be deducted for health tips and Kannada weekly news etc.
This is all happening without answering any call or replying to sms.
I tried to get solution with customer care so many times through 198 / 155223/ 1909 and with local office staff. but i did not get correct response.
Customer care staff they say that we are sorry for the inconvenience and we will deactivate that particular service.
Again after few days the problem is getting repeated and I am just worried about my recharged amount getting deducted without doing anything.
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Aug 13, 2020
Complaint marked as Resolved 
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