[Resolved] Tata Docomo — Deactivate OOVOO

asish_thomas

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Please deactivate VOV subscription that was activated(since 23rd April) without my consent and refund the amount deducted as early as possible . Balance is getting deducted by Rs. 5/- everyday. I tried deactivating via VAS(dialing 155223), but it says i am not subscribed to any services currently. Please do the needful at the earliest

My mobile number is [protected]

Thanks
Asish

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Asish,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Ashish,

" Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number. "

Thanks and Regards
Customer Care
Tata DOCOMO.