[Resolved]  Tata Docomo — Deducted amount not refunded

Address:Chennai, Tamil Nadu

Dear sir,
As per my complaint on deducted amount from my mobile number [protected] of rs.99 still dint yet got the refund for the deducted amount.. Previously i gave a complaint they said they wil go through regarding the complaint but still i dint got my 99.rs.. Always docomo use to take out money from my prepaid main balance.. And even from my number customer care service is not getting connected. I kindly request you to please refund my deducted amount of rs.99 as soon as possible.. Thank you
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Aug 13, 2020
Complaint marked as Resolved 
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Tatadocomo — DEDUCTED AMOUNT

HI
THIS IS ABHISHEK SRIVASTAVA MY MOBILE NO. [protected]. THIS IS TO BRING TO YOUR KIND NOTICE THAT APROX. 15 DAYS BACK AN AMOUNT OF Rs.37/- WAS DEDUCTED FROM ACCOUNT. EVEN AFTER CALLING EVERY DAY THE CUSTOMER CARE PEOPLE ARE NOT RESPONDING PROMPTLY TO CREDIT THE SAME AMOUNT. I FEEL VERY SORRY TO REMIND YOU BY MAIL FOR SUCH A SMALL AMOUNT EVEN THOGH THE SAME COULD HAVE BEEN TAKEN CARE BY CUSTOMER CARE.

THANKING YOU I HOPE IT WILL BE TAKEN CARE AT THIS LEVEL.

ABHISHEK SRIVASTAVA
+91-[protected]
give me solution of my problem otherwise i case on ur company for that
Hi Raaj,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
wil see
I called customer care, one lady attended and i said my problem of deducted money she kept the call on hold and after few minutes automatically call got disconnected and they costed call cost of 50paisa.. Tata docomo is irritating.. They not even refunding the amount of rs.99 and even no response from them..

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