Tata Docomo — Deducted amount still dont refund from past 3 days

Raaj7

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Sir,
I have given complaint 2 to 3 times regarding my balance deduction of rs.99 recently from my mobil prepaid number [protected]. Regarding this they tat docomo customer service called me and said they wil refund me all my amount/money deducted til now on november 1st 2012. After that call til now they dint had refunded nor given any response from tata docomo.. They offen deducting money from my account. Its being scare to keep balance in mobil nowadays .. Please ask them to refund .. But i dint yet got my refund amount of rs.99.. In this month they have deducted rs.15 and now rs.99.. Please do ask docomo to refund all my deducted amount from my prepaid main balance.. I kindly request you to refund my money .. Thank you..

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Comments

tpatel

from Delhi, Delhi

i want to get call and sms history of a tata docomo prepaid number i.e., [protected], kindly mke it as soon as possible on my email id, [protected]@yahoo.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Raaj,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We request you to send SMS as prepaid bill your email id to 121 and for this service you will be charged Rs.25.

Thanks and Regards,
Customer Care
Tata DOCOMO

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Raaj,

We would like to inform you that the amount of Rs.99 will be credited in your number within 24 Working hrs.

Thanks and Regards,
Customer Care
Tata DOCOMO