[Resolved]  Tata Docomo — DEDUCTED RS 120 AMOUNT FOR CALLER TUNE WITHOUT MY PERMISSION

Address:Bangalore, Karnataka

sir, 2 days back[protected] call tunes service was activated in my phone([protected]) for which i called customer care executive to stop the service and repaid the amount Rs120 hence the service of call tunes was stopped on that very day but my amount Rs 120 was not refunded till today as promised. I again asked you to return Rs120 which was charged illegally without my permission.
Please do so as possible.
On 12-7-12 tata docomo customer care executive promised me that they will return my deducted amount Rs 120 within 48 hrs but still they have not remitted back

From:
Ronak Karanpuria
ph:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Ronak,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Thanks for hearing my voice

As the matter is resolved, i once again thanks to tata docomo customer care executive and their services for refunding and credited my balance totally.

Thanks
ronak

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