[Resolved] Tata Docomo — deduction of main balance for VAS | |||
i have registered complaint ( complaint no.- 503388) on 16th of may on tata docomo site regarding the issue that i am facing. For last few days i am getting the msg from 523455 that my service for horoscope is renewed and amount is deducted from my main balance. When i tried to deactivate my service the system says that no such service is activated on my mobile. till now no action is taken.. vishal kumar anand +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
"Dear Vishal,
Please be informed that as upon checking with our records the amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated. "
Thanks and Regards
Customer Care
Tata DOCOMO
Please be informed that as upon checking with our records the amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated. "
Thanks and Regards
Customer Care
Tata DOCOMO
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.