Tata Docomo — deduction of money without giving mobile balance | |||
i did 200rs recharge on my mbl no [protected] through tata docomo website using net banking. They deducted that amount immediatly from my account but its been 3 days that i am about to get balance on my number. i called customer care and they asked me drop email to them instead of giving money back.After sending an email they replied me to wait till 8th may. What shall i do till that time with sim card. better to shift to another operator. i want my money back. Was this information helpful? | |||
2 Comments | |||
Comments
"Dear Kalpesh,
Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.
Thanks and Regards
Customer Care
Tata DOCOMO
Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.
Thanks and Regards
Customer Care
Tata DOCOMO
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO