Tata Docomo — Deduction of total balance

Address:Karnataka

Dear Sir,

[protected]

I’ve recharged for Rs 200 Full talk time should be weeks’ time

Then I am impressed with your Television ads of Rs 250 unlimited data and talk time and recharged Rs 250


Total balance was around Rs 440 change


I was not able to browse after 250 recharge when I called customer care they pointed out send Message HVC to 52270 to activate as I’ve 2 GB balance in my previous account which I’ve to usenothing worked

Then I have sent message GPRS to 121 and then today I tried to deactivate and reactivate the gprs by sending message CAN ALL to 121 and when I tried sending message GPRS it said no balance its 0.01


God knows what’s happening  and thank you very much for leaving 0.01 paise in my account

I am sure you will come up with some answers which is right from your end and wrong from my end which means finally” I won’t get my money back”


Moral of the story: Don’t be greedy if someone gives two offers at throw away prices
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

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