[Resolved]  Tata Docomo — uninterrupted services

Address:

Dehradun, Uttarakhand

Sir,
My name is Salim khan and my mobile number is [protected].Further it was the airtel connection which I have converted into tata docomo connection (MNP) for which I have submitted my complete documents on 15 feb 2011. But the number haven’t started after 7 days. As told by the retailer or service provider and both the number have been blocked because of which I have to face problem for several days. After so many complaints my sim started on 2nd of march for which I submitted my document twice,one in Haryana docomo office and 2nd in dehradun docomo office but after a week i got a call from docomo to submitt my documents in their offices or in concerned shops.then i got another message from docomo site to submitt my documents. Then i went to the retailer to tell about the calls i am getting from docomo. they told me that there is no need to submitt my documents as i had submitted them to the retailer earlier.on 9 aprail morning my cell show that my sim card registration has been failed.on very same day i went to docomo head office here in dehradun. They told and also show me that my documents has been submitted. and on 11 aprail my sim again get started.but the five plans(mobile t.v,gprs,sms,local call plan,and tata to tata 10 paisa plan) that were activated in my number were not working.i went docomo office i dont got my plans.Customer care said first that they will be activated in 24 hours but then they said that they are not responsible for these plans and they cant do any thing and suggested to talk to retailer and retailer says to talk to care. and even after recharging gprs pack again am unable to use gprs services in my phone.. only my this sim not working in my phone when i use internet but when i use another docomo sim then internet works on my mobile...
I am not having any problems with plan but from the calls to close my sim as i havent submitted my documents and still evey day m getting msg regarding application form and documents...i am having this no. in all my important profile documents.sir please solve my this problem as i am fed up form these calls and uninterrupted service..

Hoping for ur favourable action.


your's sincerely,

Salim Khan.
email id- [protected]@gmail.com
mob no.-[protected]
alternate no.-[protected]