[Resolved]  Tata Docomo — DND Do Not Disturb service

Address:Ahmedabad, Gujarat

I had instructed Tata Docomo Customer Care on 30.7.12 to activate DND - Do Not Disturb service with immediate effect as they are sending company messages/packs repeatedly and activating it immediately on attending the message and deducting from the balance available. If a customer ask them to activate anything they won't do but their packs they will activate immediately and deduct the amount. They had given me an ID No. DND [protected]. My mobile No. is [protected]. Will you please help me Sir?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Tata Docomo — DND Services

Dear sir
I am Omprakash Purohit and my Dokomo Mobile number is [protected]
maine apne mobile par DND ke seva Activet kara rakhe hai. Par mare Mobile Par din bhar Main25 - 30
sms Compony valo ke Aajate hai. maine castumar care par complant ke par sms aane band nahe hua.
camplant karne par pata chala ke ham ye nahe kar te va ham kuch nahe bata sakte hai.
ab aap bataye main kya karu.
main bahut pareshan hou.
mere mobile par ye sms aane kab band hoge

Omprakash Purohit
bahadurpur
Th Mungaoli
Dist ashoknagar
M.P.
same me to suffer the same problem
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

The amount of Rs.30 has been adjusted in your number and we request you to dial toll free number 155223 to deactivate the service.

Thanks and Regards
Customer Care
Tata DOCOMO.
I have sent message several times SMS TO 1909 to activate DND to Tata services, but its asking to reply YES Or NO within 24 hrs.after that i replied with in 24 hrs as YES, then i am getting reply that- your request received, then after 10 minutes i get SMS that " we regret to inform u that your request cannot be processed as we did not get confirmation within 24 hrs"this happened several times several times.same reply is coming. please help me and rectify and activate DND and don't disturb me with unnecessary messages.my no-[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information