Tata Docomo — Docomo-Looting Customers

Tushar Patil

Address:

Nagpur, Maharashtra

I am TUSHAR PATIL using Tata Docomo sim- [protected]. On[protected],Docomo has deducted rs134 from my account for no reason.After trying thousand of times to customer care,they are not even willing to help. At last,I have managed to speak 12:10am at night to them. They were saying its charge for Internet service which is pathetic reason.That day my data pack was not even over,4.06 MB was still left in it. How can you charge even if my data pack is not over? I have proof of Docomo's malfunctioning.This is complete fraud and looting customers. I need refund of my rightfully deserved money. Docomo stop looting customers giving senseless reasons.

Was this information helpful?

No (0)

Yes (0)

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Patil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Tushar,

We tried to speak to you personally on your number [protected] to understand your concerns regarding the balance depletion. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that as per our records we found that there is no wrong balance deduction found and you have been charged correctly as per your data usage on 27-Mar-2013.

Thanks and Regards,
Customer Care
Tata Docomo.