Tata Docomo — Cheating with expired offers

neviljose

from Bengaluru, Karnataka

Address:

Ernakulam, Kerala

Last week, May 18th 2011, I received a full talk time offer from Tata Docomo in an SMS. This promotional offer said that the offer ends on April 24th 2011.

As I was short of balance, I straight away charged with Rs. 75 but only credited Rs. 65 (Expecting Rs. 75). I assumed that the offer would end on May 24th 2011.

Docomo nowadays sent expired offers, so as to fool their customer. When I contact customer care they won't agree to our problem. They insisted on their stand that, I charged on a date after offer expired.

Take care when you have Tata Docomo

Regards
Nevil

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Comments

neviljose

from Bengaluru, Karnataka

Hello Docomo,

I did contact your executive, he straight away told me to go to the nearest outlet office.

Here comes another proof of your poor service.

Regards
Nevil

neviljose

from Bengaluru, Karnataka

Hello Docomo,

I have sent a message to your profile, please check the same.

regards
Nevil

neviljose

from Bengaluru, Karnataka

Hello All,

See there is no response from Docomo executive for last 20 hours. I would have realized that their system sent expired SMS to cheat their customers.

On 24th May, I received another SMS (with the expiry date April 27th). For god sake please don't try to cheat a customer, who is already a victim of it.

Regards
Nevil