[Resolved] Tata Docomo — UNWANTED ACTIVATION OF VALUE ADDED SERVICE | |||
Tata Docomo forcefully activate their value added service (VAS) without our consent. What they do is sending a prompt (Not a message) Regrading activation of VAS. We can only press "OK" which will do the rest for those Cheaters DOCOMO. They suddenly deduct Rs. 30/- or more. Recently I got 2 such prompts ( 1. Fengshui and 2. Health Service ) and one stolen my Rs.30/- Another trick of them, when we call customer care to Deactivate the VAS, we are directed to press a key. When we press the key for deativation, call ends up!!!!!!!! I tried it from different mobile phone if it was caused by problem with my mobile. Surely I think it is their trick to mock us. My email id is [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
too much poor service of customer care & waste of money
poor response
poor response
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Tata Docomo — unwanted value added service activation
respected sir/madam ,i got irritated that they had been activated again service named"sangam" which i don't want on my mobile no. [protected].....
i had submitted complaint before 1 week and i got refund but again service provider put service on my mobile
please take strict action against ....because i got irritated...
thanking you