Dear Sir,
I have a postpaid number ([protected]) in which I Activated 350 Plan
In which 450 min. STD and Unlimited Data Uses I can avail. On September 15th
I called Customer Care to deactivate my 350 plan and kindly activate 199 plans
And they told it will be activated from next billing. But again I thought of
Not canceling my 350 plan so I called Customer care again and Request the to
Cancel my previous request so I called again and they replied don't worry sir
We canceled you previous request you can use same 350 plans. But from 15th October
My Plan has changed and they charged me extra 300 Rs. for using internet.
On 16th my unbilled amount was 317 Rs. and on 17th I got message that unbilled
Amount is 498.23 Rs. +176.35 Rs. Unbilled data uses. So kindly give me clarification on this.
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Tata DOCOMO.