[Resolved]  Tata Docomo — expired warranty issue

Address:

Surat, Gujarat

tatadocomo modem ZTE MF631 USB warranty expire issue.
i am mayur sutariya.respected sir/madam
my tata 3G dounge is in warranty.doungle in problem to usb not recognize than i talk to customer service number [protected] to complain then his reply not accept to my complain id..
i goes to service center system ads,nanpura in surat..system Ads is reply to me this doungle is track to tata docomo 2g service.then his talk to me : you goes to tata docomo customer care and tata 3g your sim is take and come to back our service.i goes to tata customer care (udhana gate,surat,gujarat.) and i talk to branch manager mr.sandip.his said to me and take a new sim.i goes to again system Ads in nanpura area .his called a new replace my doungle but he responde to me stock not available than not replced my doungle ..my billing date is 16/8/2011.and expire warranty 15/8/2012.the system Ads's is talk to me tata docomo 3g doungle not in a stock then not replace to my doungle.
please emidiate to reply my solution..
my warranty date is expire to sort time and i passed time to 15 days to run away your customer service provider. his losses my time and due to my warranty date...System Ads is called to me your expire date is 15/8/2012 then not posible to replace my doungle.system Ads is one type of hiresing to customer and not a complete service provide.i goes to 5 times System Ads and is reply deferent deferent ans.
first time i goes to System Ads then reply ans to me 1)u can go and after some time to come
second time i again goes to System Ads then reply ans to me 2)your doungle is tracking under company profile
third time i again goes to System Ads then reply ans to me 3) your doungle is not to repair and replace. u can perchase a new doungle not a another option.
fourth time i again and again goes to System Ads then reply ans to me 4) your doungle sim is take a way
fifth time i again and again goes to System Ads then reply ans to me 5) your doungle is cracked some time
sixth time i again and again goes to System Ads then reply ans to me 6) our doungle stock is not available then his not replace my doungle
always deferent deferent issue to my time is losses and warranty is expire date.please resolve my problem ...i am verry unsetisfied your customer service...
my english is verry poor then you try Understand my language speech .
your fifthfully customer
mayur sutariya
imei no:[protected]
mob no:[protected]
S/N:[protected]