Tata Docomo — false deduction of phone balance | |||
sir i am using tata docomo sim phone no [protected] during surfing on 18/10/12 one add banner appear and shown 99 rs pack than i immediately quit browser without touching add but still 99rs deducted from my main balance. On talking with customer care he forcing that i have touch the banner but i said i have not so he said that he will connect me to his senior but no body attended the call. This type of deduction happen may time but the were of small amount Was this information helpful? | |||
2 Comments | |||
Comments
sir
i am using tata docomo sim phone no [protected] during surfing on 18/10/12 one add bannerappear and shown 99 rs pack than i immediately quit browser without touching add but still 99rs deducted from my main balance. On talking with customer care he forcing that i have touch the banner but i said i have not so. Next day i again called customer care and they refunded my balance. But again on 24/10/2012 same has happened & balance deducted by 99 rs this time i haven't seen any add. I am very frustrated now by taking this 250 plan.please save the type of mental torture.
i am using tata docomo sim phone no [protected] during surfing on 18/10/12 one add bannerappear and shown 99 rs pack than i immediately quit browser without touching add but still 99rs deducted from my main balance. On talking with customer care he forcing that i have touch the banner but i said i have not so. Next day i again called customer care and they refunded my balance. But again on 24/10/2012 same has happened & balance deducted by 99 rs this time i haven't seen any add. I am very frustrated now by taking this 250 plan.please save the type of mental torture.
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