Tata Docomo — FRAUD deductions by TATA DOCOMO

Dear Mr RATAN TATA,

under your name your employees are conducting fraud in broad daylight. YOu are sincerely requested to look into the matter before thye reach your private home and cheat you too.

A small amount of Rs.192 was fraudulently deducted from my prepaid mobile account with TATA DOCOMO on 8th JUNE 2012. Visit to the relation centre at Vashi Navi Mumbai revealed that its been deducted for Internet Usage at 9.50 pm. The same day I had subscribed to the Rs.5/- daily pack of internet usage and subsequent sms confirmation, the last one confirming that 43 MB usage was left unused by me at the end of the day. Then how come extra 192 is deducted????

Written to TAT, and to the appellate also.

I am surprised that NO REPLY whatsoever has been forthcoming from your end.

However, I have again wasted my time and visited your relation centre at Vashi. Why is it that TATA DOCOMO is afraid of giving any proper factual answer to my query and hiding behind demands of further money fleecing from the customer in some garbage excuses like company policy. If the company is so sure that I have used the data connection why not give all the details pertaining to that day to me and settle the dispute.

I know what I have used and the sms messages received on that day from TATA. If there was MISUSE of data connection it can only be INSIDER AT TATA DOCOMO. and due to this stone walling the customer tat guy is effectively protected while he is engaged in his corrupt and thieving ways.

IS TATA PROTECTING SUCH THIEVES in their company?

Large scale avoidance by the users will only teach you a lesson in business manners and fraud.