Tata Docomo — Going on roaming when i use INTERNET DATA

Dr.DaNg

from Surat, Gujarat

Address:

Thane, Maharashtra

On 30/03/13 i activated my new number [protected]. Everything went fine till the home network is showing roaming when i use Internet, whereas all calls n msgs are working fine. Customer service people say the do not have my info coz of some server down issue, n it has been 24hrs no reply.
I am working in an IT company so i tried changing almost everything n doing all possible ways to make it work but it seems like DOCOMO company is solely responsible for this problem .
Is it worth changing from LOOP to DOCOMO...!!!
To me it seems like they are cousins...

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Dr. Dang,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to speak to you personally to understand your concerns regarding the above complaint. However, we are unable to contact you, since your call was not reachable e. I would like to inform you that kindly select Tata Docomo network manually from your handset and check with the same.

Thanks and Regards,
Customer Care
Tata Docomo.