Tata Docomo — GPRS and Network problem

Address:

Pune, Maharashtra

Hi Team,

My mobile number is : [protected].
This is not the first instance of my complaint. Even after repetitive communication with you people regarding the problem I face with TATA DOCOMO network, there is no improvement in the same.

Over a period of 24 hours, I face call drops approximately 80% of the time, 10% of the time the call does not get connected. Effectively just about 10% of the time I can make calls without any hindrance.

Also, I have been facing issues in my Internet connection, be it 2G or 3G. I hardly have internet network in my cell phone.
I have to restart my phone atleast 5 times for the internet to work and that too it works for 15 minutes maximum.

I already have all your email conversations along with your calls which I have been recording when I talk to the customer care.

If the problem is not solved, I will have no other option than to sue TATA DOCOMO and be aware that I have all the evidences needed to bring you to pay some hefty amount.

Look into it.

Please do not take it as a joke.

Thanks,

Ankit Goyal
[protected]