Hi Sir,
Am Ramkumar.M & My Mob no is [protected].i activated Rs 33 Gprs Night
pack on 05.03.2011.after Confirming your CCE(Your CCE told both Gprs
packs are activate at same time),so i put Rs 15 Gprs one week pack on
08.03.2011.After completing 7 days, My Week pack Expired and am not
getting My Rs 33 Pack Balance & Validity.So i called to 121,CCE told
Rs 33 Pack Usage is finished, that means I used 1 GB fully?As per CCE
Comment,I used 1.5 GB within 9 days(1GB+500MB)?
Depends Upon Your Network Signal & Data Speed,You Know This is not
Possible Ever.I well know, I used 370MB only in Rs 15 pack and Am
Using 10 MB only in my Rs 33 Pack.I want My Money Back or else i want
My Free Usage.This is Caused By Your CCE gave Wrong Information at
that time i Enquired.
Today Morning I called for this problem.CCE Told,Rs 33 Pack is Still
active but your Usage is finished.Am 100% sure am Not using at Night
till.So please do the Needful.
Try to Improve Your UNCARE Customer care & Avoid Wrong information to
Customers.It'll Affect Us.
Am Not Satisfied With Your Service.
Today I activated Rs 48 Pack.[for Info].
Thanking You
Regards,
Ramkumar.M
Solaris System Administrator.
+91-0-[protected].
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