[Resolved]  Tata Docomo GSM — INVALID GPRS PACK ( RS. 48 )

Address:

Samastipur, Bihar

My name is Ranjan Kumar Thakur and my mobile number is [protected].I'm a faithful customer of TATA DOCOMO GSM service but due to irresponsible service of TATA DOCOMO,I lost my trust on it.On 13/03/2012 I recharged a GPRS pack of RS. 48 has a valid period of 21 days but only during 9 days it stopped working and started deducting my main balance on data usage.When I contacted the customer care service regarding this,they returned the deducted ammount and didn't returned the GPRS PACK.They are telling the the validity of this pack is over and full 1 GB free data has been used.I use this GPRS PACK on my mobile and I was never able to use even 500 MB free data even in 21 days then how can this 1 GB can be used in only 9 days?Regarding this neither they are replying nor they they are providing any sort of information.
Therefore I request you to consider these facts and let the TATA DOCOMO allow to return my GPRS PACK.