Tata DoCoMo / GSM Service — unusual balance deduction

saleem raza khan

from Bengaluru, Karnataka

Address:

Varanasi, Uttar Pradesh

Sir,
I am user of tata docomo gsm (m.no. [protected]).
I am facing problem o[censored]nusual balance deduction
from my mobile account. Its started on 23rd june
and each day a rupee is deducted. I informed to
customer care about this from 10 days but they always say
tomarrow, day after tomarrow. And still deduction is going on.
Please help me sir and tell me the right step to solve this
problem.

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Comments

Pugal Joseph

from Thiruvananthapuram, Kerala

Tata Docomo — unusual call charges

actually i'd rechrgd with 12 rs 4 getting d sms offer
and also recgrgd with d 30 rs coupon;
both of them ver successfully rechrgd;
after recharging,ma balance was rs.25.64
bt jst 1 day after that,ma balance suddenly reduced to 15 rs;
i dont knw wots d reason behind that;
an offer of free caller tunes was activated before dis recharging;
bt once i was informd dat charges apply for caller tune,
i'd deactivated it ;
so wot shall i do further?????????

gopalpurohit2000

from Delhi, Delhi

sir,

I smt narmada purohit, i lost my mobile . so u block my mobile no.[protected]

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Saleem

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO