Tata Docomo — Wrongly Deducted Balance

Address:

Gujarat

Dear Sir,

I had Recharge on[protected], My Mobile Balance with Rs.100 on that time i had Rs.20 Balance on my mobile. After doing Recharge i went for shopping and suddenly i start receiving sms from my service provider, "Thank you for Downloading FIFA2010 Games" like this i received 7 to 8 sms from them and they started to deduct my account balance and that become zero. I had ask to the customer care on the spot than they told that may be system problem. and when next day i called the customer care they take my issue and give me complaint number: bgl09279671. And given time to resolve it till 6-7-2010.

Now they are saying that they are correctly charged for that...

But My Question is that:
1. If i had Not surfing on that time how can i download that game.
2. And i didnt got any game in my handset. or any lik to download how can i download tht game.
3. And i m not using Divein profile as my Access point so how can i download from using that server.

It was dam sure they are wrongly deducted my balance.

Please help me and provide me true and fare judgment...

Thanks

Riddhish Desai
Mo. No. [protected] (Tata Docomo)
Surat.