[Resolved]  Tata Docomo — No response as to new connection

Address:

Gujarat

Hello,
There is a offer going on for Tata photon plus which is offered just to Kotak Mahindra Bank customers. I being a Kotak Bank customer visited the head office of Tata service provider to get a new connection for Tata photon plus. The offer is to receive the data card in Rs 1500/- and also two months rent would then be free. I completed all the documents and submitted but the first day i did so the swipe in machine was not working. Thereafter they told that they would get it repaired and call me. I got a call and then again i went to the head office. This time they told that there was some error due to which the transaction could not be completed. Since i was in urgent need i kept on going to the office to inquire about the connection, but it has now been 1 month and no response by them. This was in Gujarat State.
I am presently in Pune and thought that i may try the offer in Pune office. Here i went the tata office yesterday and here they created many problems regards to address proof. I took the normal rent agreement but they denied it talking about some registration. I dont know what they require exactly. Our landlord has executed the deed on judicial stamp paper completing all the formalities which is required by the custom. What more in documentation the office need.
The response of the Tata service providers is not at all good.
The lady named Preeti is so arrogant and think as if she is the PM of our country. She doesnt seems to care about the customers complaints and request. She gives a damn look and ignores the customer.
Besides one thing i always wonder is why always at these service centres only girls are appointed, even though technically they do not have any qualifications. Yes they are highly qualified in just showing there attitude to customers.
Really frustrated with the service provided.