[Resolved]  Tata Docomo — 121 and 12525 not receive my call

Address:Gujarat

121 and 12525 Not receive call from this no. [protected]
Was this information helpful?
No (0)
Yes (0)
Apr 20, 2017
Complaint marked as Resolved 
Verified Support
Dec 21, 2011
Tata DoCoMo Customer Care's response
Dear Mr. Jigneshdhokiya,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would request you to express your concern and provide us your Tata connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Complaint comments 

Comments

Hi,

[protected] Tata docomo is my no.
IVRS cuts the call half way and does not direct to executive.
I don't know, why customer care is behaving such... this is done quite often by tata call centre to trouble the customer even more and harass them. I tried putting an online complaint on the link, even that is not working i put my number..

i mailed [protected]@tatadocomo.com, still awaiting reply.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information