Tata Docomo — No Resolution of Roaming

Address:

Gurgaon, Haryana

SITUATION

I have a Postpaid Tata Docomo no [protected] of Haryana circle. I permanently moved to Gurgaon which comes under Delhi Circle. I have few plans like Free SMS, Internet running on my number. Plus I got a plan of rs 500 rental where I get 600 mins(approx,I dont remember exactly) every month. I want to continue with this number as its circulated everywhere.

REQUIREMENT

I want to transfer the no to Delhi Circle so that I can use it here without any problems.

WHAT DOCOMO SAYS

This is what they say when I request the same:
1) We do not have any service in Delhi. That means I have to keep my no in roaming forever.
2) For Number portability, we cant suggest you anything, you have to go to docomo store, which are not present anywhere in delhi. That means I need to go to Haryana for the portability which I tried earlier as well, and DOCOMO rejected the request without giving any clarifications.
3) My Billing month starts from 13th, even if i deactivate all plans today, on 18th, I will be charged for whole month. And those services you cannot use as you are in roaming already.

WHAT I WANT

If there is no service in delhi, is it my fault? Cant they provide any resolution to this? They simply cut the communication the moment I ask them for MNP. I am being charged extra every month plus I cannot use any of the plans activated. What should I do? I feel so helpless.