Tata Docomo — High Bill amount is charging on 899 plan | |||
Dear Sir, My Number is [protected],TATA- DOCOMO connection bill plan is 899/- unlimited. I got a sms yesterday that Please pay Rs 1729.19 immediately for continued services, as my credit limit is 2150. i was just SHELL SHOCKED, like again my bill cycle did not start. I want to know why TATA – DOCOMO is charging this much of amount while it's an unlimited std plan. Can you please check your billing process there is some problem and correct my billed or unbilled amount. kindly help me fight this. Was this information helpful? | |||
 3 Comments | |||
Comments
Now 7 days has been over and my number outgoing service has been blocked but there is no response from your side. Today i got one more sms in which my bill amount is 3792 /- can i know to bill generation of 899 plan which algorithm are you using ?
Dear Customer,
We called You on your given number and informed that the complaint bearing number PBR12182060 is registered with Us and will be resolved soon.
Thanks and Regards,
Tata Docomo.
We called You on your given number and informed that the complaint bearing number PBR12182060 is registered with Us and will be resolved soon.
Thanks and Regards,
Tata Docomo.
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