Tata Docomo — I am not able to deactivate NETWAP Service messages which has been started without my permission

Hi Hardik,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Dear Hardik,

Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.

Thanks and Regards
Customer Care
Tata DOCOMO

worst service provider ever seen.without permission newsone netwap alert is activated and deducting 3rs per day.and not getting ny sollution from cc side too

Same for Me also.Mob no...[protected]..I think they are stealing money..1 Rs daily from a user means a lot for them.

i am losing my balance daily on my number from tata docomo by receiving newsalert from netwap.when i tried to check services with dnd of tatadocomo, it does not say i am registered with any service. already i have lost around 500 rs. on another service which i never activated. where the hell do tata docomo ppl think they are looting the money from ppl's mobile balance???

am not able to deactivate NETWAP Service messages which has been started without my permission
tata docomo provider has started some video alert service on my cell on its own which deducts 1 rupee everyday from my balance.
i have tried all means of communicating customer care but the response is not satisfactory; they are by all means not unsubscribing or deactivating my service. i have not recharged since then and i m thinking of portability option or will stop using this number. MY number is [protected] . so please if possible then do the need full action.

Pls deactivate the netwap photo alert service on my number its useless service I had lost more than rs.20
they charge rs.1 for day and I have tried deactivation service number but it says there is no any active service in your number but still I have receive sms from netwap . So pls help me to deactivate that service on my number [protected] thanks and regard.

Daily deduction for service which was never activated and also not getting deactivated ever my mobile number is [protected] and service provider is TATA DOCOMO. I haven't activated any service but still I am daily receiving SMS from TA-NETWAP having following message Hi! Your subscription to on TATA DOCOMO DIVE-IN WAP has been renewed at Rs 1 . To Stop, Dial 155223 (Toll Free) For this i called Docomo customer care (121) for at least 8 to 10 times. at 4-5 times Docomo customer representatives said they have deactivated the service and i will receive deactivation message within next 3-4 hours but i never receive any such sms. Also every time i tell them this fact they just say i have deactivated service this time for sure and you will get sms in 3-4 hours. i am completely frustated by their replies and the service is not getting deactivated. I also tried dialing above no. 155223(Docomo service activation/deactivation portal) and deactivated service from there and after some time i received message that you are not subscribed for this service. To subscribe sms SUB CRI to 51818. Please help me in stopping this service and refund my money which is getting deducted daily Rs.1 for more than a month or couple.