DATE - 11 September 2013 / Wednesday.
Respected Sir/Madam,
My Name is Pritamsing Girase. My Tata Docomo number is [protected].
Today ( 11-September-2013 ) I did special recharge of 'Rs. 250'. at 12.15 p.m. I got 222.50 Rs. main balance and 1 GB 3G Data.
In evening at 5.10 p.m. I got a SMS from TA-NXLDAT, - " You have subscribed to GPRS 8 Rs. 8 through USSD. Enjoy 50 MB Data till Midnight today ".
My whole 1 GB data got Lapse and I got only 50 MB data, also Rs. 8 deducted from my main account balance.
I have not activated any Rs. 8 pack through USSD today.
I already have 1 GB data, then why should I activate a new Rs. 8 for 50 MB data plan.
I called to Customer Care, but the person disconnected my call. Then I tried to call again on Customer Care numbers 198, 121, [protected], and [protected] for several times, but call was automatically getting Disconnected. So, I wrote this E-mail to you.
Please Look into this and RETURN My 1 GB 3G Data and Rs. 8.
Thanking You,
Pritamsing Girase,
[protected]
[protected]@gmail.com
(Maharashtra). Was this information helpful? | 
We tried to speak to you personally on your alternate number to understand your concerns regarding Data balance however, we were unable to contact you, since your call was not answered.
We would like to inform you that your data pack is in well active mode and its valid till[protected].
Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.