Tata Docomo — INAPPROPRIATE SERVICE

Address:

Nagpur, Maharashtra

Dear Sir/Madam, I am munishwar meshram having tata docomo no [protected] and i am using this no for more 4 years, currently i have activated the docomo pack of 250 rs in which i got 222 rs talk time and unlimited internet 3g data with terms and condition that 1gb data usage will be at 3 g speed and remaining unlimited at 2g speed. i hv used 1gb 3G data with ok speed and not faced any problem but as soon as 1Gb data completed the remaining data should be loaded with 2G speed ,but the speed of internet after usage of 3G data is very very less, not even google page is opening for more than 2 min. If they r saying remaining unlimited data will be provided at 2 g speed then it should at least give 2g speed like other networks. but the data speed company providing is loading at 100bytes per second, not even in kilo bytes. i got tired o[censored]sing internet at such disgusting speed and at last i have to change the network provider for internet usage. i have also called customer care and tired to report a problem but they denied to report problem and said the problem is due to server problem and will be solved in 4 hrs but my question is for 3G data there is not server problem but for 2G why it is always a problem. my humble request is to take strict action for such miss guided services provided by companies so that consumer can be better served with more efficient services. Thanks and regards, MUNISHWAR MESHRAM muni.[protected]@gmail.com mob [protected]