[Resolved] Tata Docomo — INCOMING & OUTGOING BARRED | |||
Took 2 new numbers on Rs.99 PLAN and later requested to close because of poor signal coverage and they responded saying “We would like to inform you that your request has been registered on 18/June/2012. Your Request number for the same is[protected],[protected]. We request you to make note of this service request number for future communication and correspondence.” and till today they keep on invoicing for the 2 connections and when checked with CUSTOMER CARE they are saying "I would like to inform you that as per our records your numbers [protected] & [protected] are in active status .Please be informed that as per the request[protected] and[protected] has been closed as you agreed to retain in our network.". After that they have barred my INCOMING & OUTGOING for 7 times which is affecting my daily life. NEW TREND AND REQUESTING CONSUMERS TO BE AWARE OF THIS TYPE OF CHEATING. Was this information helpful? | |||
May 6, 2017 Complaint marked as Resolved Verified Support Jan 20, 2012 Tata DoCoMo Customer Care's response Dear Customer, Greetings from Tata Docomo! We sincerely apologize for the inconvenience caused to you. We would like to inform you that, request you to visit the same outlet for the further. For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]. Thanks and Regards, Customer care Tata Docomo. | |||
 4 Comments | |||
Comments
Hi Thomas,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
Hi Thomas,
As per our records we found that your numbers are in TSP due to non payment and cancellation request has been closed as you are retained. Request you to clear your outstanding amount.
Thanks and Regards,
Customer Care
Tata DOCOMO
As per our records we found that your numbers are in TSP due to non payment and cancellation request has been closed as you are retained. Request you to clear your outstanding amount.
Thanks and Regards,
Customer Care
Tata DOCOMO
Hi m Divya. Suddenly my phone' incoming is barred at afternoon. I didn't do anything in my phone setting. Now what to do?...solve my problem immediately.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
bcoz of my ID Documents are not submitted in your centre. This is the reason
butttt...........
I already Submitted my DOCUMENTS in TATA DOCOMO CARE in PANJAGUTTA Head Office date 16th Jan.2012
But Customare Care People said that They r not received.....
What is this sir..........
I called to Customare care 20 Times. But they told that They r not received till Now.
How can it Possible sir............
Sir Plz Rectify My Problem with in Short Period Sir
TATA Docomo is A good network Plz Rectify my Problem
if it is a Stupid network Plz DONT do ..............