Tata Docomo — Incorrect Bill

Address:Thrissur, Kerala

I have a post paid GSM SIM with corporate plan. I called customer care and requested for 3G data plan of 512 MB. on 12 June 2013, Customer care representative told me that the plan is activated and I can start using Internet. I used around 300 MB only. But now I am billed as if I used 3G internet without activating any 3G plan. Bill amount is Rs. 5440 but it should be less than Rs.2000 only.
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Dear Mr. Pradeep,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata Docomo.
Dear Pradeep,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata Docomo.

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