Tata Docomo — internet connection not working

alienpredator7

from Noida, Uttar Pradesh

Address:

Chennai, Tamil Nadu

Dear Sir/Madam,

My no. is [protected] of Tata Docomo. I am unable to view internet through my phone although all my GPRS setting are correct. I am having the problem since i recharged netpack of Rs.67 on 30th August,2012. I can access internet in my PC by connecting phone to PC but cannot access internet in my phone. Kindly resume the service at the earliest.

Thanks and Regards.
Swaroopanand

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

ashutoshramdasi

from Bengaluru, Karnataka

HI,

I Recharged yesterday with Net pack of Rs.155 and after that my internet was not working.
My mobile number is [protected].
Kindly do the needful.

Thanks & Regards,
Ashutosh

manikandan_sandhiya

Complaint number :[protected]

Phone No : [protected]
I have raised the complaint on 7-aug-2014, but till now the problem not solved. Today (11-aug-2014) I called to customer care, they told your complaint is closed, but no service person came and didn’t receive any call from tata services. I have asked about the problem but they told that the service engineer called you but your mobile not reachable and not attending. So they closed the complaint, but the problem still there. I have not satisfied with the service you provide. So do the thing at the earliest. From 5th aug 2014 to 11th aug 2014 the network is not working so do the refund for those days.