Tata Docomo — Internet Services Misguide

Address:Maharashtra

Hi,

I have taken new connection with Tata Docomo, my number is [protected]. I have recharged initially with Rs 61 and later with special recharge of 250. Special recharge of 250 has option of 250 talk time and free internet.

But however internet was no activated. Later I have called customer care and they told me i[censored] have recharged with Rs 6, then you cannot use internet available with Rs 250.

When I asked them then why they have not told anything while refilling.

They told its there service. Even customer care agent was not properly speaking with me.

Regards,

Parth
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Dear Parth,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

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