Tata Docomo — INTERNET SPEED IN PUNJAB IS TOO SLOW

Tata Docomo — internet too slow

Hi, this is Mohammed Asrar here. My complaint is to the tata docomo engineers and customer relation officers. I had brought my new prepaid number [protected] & [protected] about a month back as soon as it was launched in udaipur only for the reason that i heard a lot about the gprs speed of its, and straight away i chose for monthly pack of rs 149 & 95. But really sorry to say that from the day of activation i m only getting the speed around 2 to 3 kbps,all the day and from last two days it is coming less than 1 kb and that is really pathetic as compared to other networks on my nokia N86 8mp although it supports 3.5G also . I had so many talks with the customer service executives but they were not able to help me out. After hearing the extension in downloading limits, my group and college friends are asking my feedback on the network speed and service of docomo. So tell me what should i say in this regard? Is there anyone to fetch my issue and resolve it?

Hi, this is Mohammed Asrar here. My complaint is to the tata docomo engineers and customer relation officers. I had brought my new prepaid number [protected] & [protected] about a month back as soon as it was launched in udaipur only for the reason that i heard a lot about the gprs speed of its, and straight away i chose for monthly pack of rs 149 & 95. But really sorry to say that from the day of activation i m only getting the speed around 2 to 3 kbps, all the day and from last two days it is coming less than 1 kb and that is really pathetic as compared to other networks on my nokia N86 8mp although it supports 3.5G also . I had so many talks with the customer service executives but they were not able to help me out. After hearing the extension in downloading limits, my group and college friends are asking my feedback on the network speed and service of docomo. So tell me what should i say in this regard? Is there anyone to fetch my issue and resolve it??????????????????????????????????????????????????????????????????????????????...⇄ AB TAK KUCHH BHI NAHI HUA, , , , U R FAILED

Dear Customer,

We regret the inconvenience caused to you. For assisting you on this complaint we would require the following details. Your city: Area /Sector/ Street Name/Landmark: Village / post: Zilla / tehsil: District: State: Pin code: Indoor/Outdoor: No. of signal bars: From when you are facing this problem: Specific time/All the time: Alternate number: Handset Type: Exact error:

Thanks and Regards
Customer Care
Tata DOCOMO.