Tata Docomo — Issue regarding Postpaid Bill

Address:

Gujarat

Hi,
My name is Aryendra.Singh.Chauhan. I wants to complain regarding the Postpaid Bill Generated by TATA DOCOMO for the Bill Period -15/0/2013 to 14/05/2013. as my previous postpaid bills were approximately for 2000rs, the one I remember. But the bill period -15/0/2013 to 14/05/2013 .. has been generated and I got the bill for 19045 rs. As I had activated 6GB gprs 2G plan for 99rs,it suddenly shuts off. I request you all to provide me the correct resolution for the same as I was using since 6 months, but I was not knowing that "This is the service provided by the TATA Docomo".

And when I opted for MNP,at that time I got this much of Bill generated , till that time there was no issue.

I request you all that please give me a resolution for Bill number : [protected] and Account Number:[protected] They have deactivated my
6 GB plan without any information and without any message or call.
Kindly do the needful as soon as possible, because the tata docomo people and the office persons are not responding to me..and even when I called to customer care,all the executives say you bill will update in our system in next they just say come afterwards.But when will my hours,they are right but what about my issue.And after two days my outgoing has been cancelled.

Kindly advise should I use this number as my primary Number. If yes, when TATA completes its commitment as mentioned above and retain its brand value.

A Quick response is expected

Regards
Aryendra.Singh.Chauhan