[Resolved]  Tata Docomo — Unwarranted Deductions from prepaid balance

Address:

Karnataka

Money is being deducted from my prepaid account without information or my consent and it is extremely difficult to contact the service provider who has purposefully made the system so that it is almost impossible to reach the operator.
Most of the time the line cuts cut off saying the operators are busy. If we reach the operator, he/she first says that we have subscribed for some unheard of service, hence the deduction. When this is denied strongly, he tells us to call back after 1 hour or so, but again it becomes very very difficult to contact the operator and we have to go through the same process again. I am sure that thousands of subscribers are cheated this way with losses running to several lakhs.