[Resolved]  Tata Docomo — wrongful charge, trai violation

Address:Lucknow, Uttar Pradesh

i have dnd service on my no. docomo started sending joke and suddenly cut 4.0 rupees, then they cut 32 paisaywhen i complained they had given me the complain no GBL09793437 and said they will refund the money and closed the joke service in 48 hrs. but after passing 48 hrs i didnot get back my money and even they keep sending joke,though i have dnd service activated on my phone on 21 aug they cut 1 ropees 9 paisay ,when i complain in cuctomer care they cut my phone thrice forth time they said why u are making noise like begger. and cut the phone.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Docomo Customer care,
Last Thursday i recharged my docomo no i.e., [protected] with Rs 75 but i didnot get any balance actually it was full talktime offer, i didnot get any balance in my number but that transaction was successfull transaction id is[protected] could u please check this transaction id and revert back as early as possible.

Thanks and regards,
M.Raja Sekhar,
Ph no: [protected]
email: [protected]@syntelinc.com

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