Tata Docomo — BAD SERVICES

Address:Meerut, Uttar Pradesh

Dear TATA,

My number is [protected]. i am facing

1) Network coverage issue since last year in the center of city (H-50, Shastri nagar, Meerut, UPW).
2) 3G network fluctuates frequently at my office place, which is also situated at the center of the city. I can use the internet continuously for 30 mints.
3) I am not able to access internet in roaming. I have gone to punjab (ludhiana) where i get latch on the network of idea. I am not able to use that. I have raised the complaint so many times but nobody listens.

4) TATA represtative says that charging in roaming will be done according to th IDEA. But i am the customer of TATA. i am very frustrated with TATA. in roaming in harayana (ambala) charging is done different than in roaming in punjab.

i getting very much harrassed by your services, Please provide the resolution for the problems.

Thanks and Regards
Rajan Goel
[protected]
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Comments

I got a recharge for Rs95 done for 1Gb pack. I did the recharge online from tata docomo website. Money has been deducted from my account and yet services has not been activated. I called customer care to resolve the issue. They told me i should not recharge online and go to my nearest store as their online services are not working. Why is no mention of this on their website. And customer care did not even listen to my problem and hang up.
This is not how customers want to get treated even after they have paid for the services they cannot avail

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