[Resolved]  Tata Docomo — Mobile network disconnected frequently

Address:Chennai, Tamil Nadu

Dear Sir,

I am ported my number [protected] from airtel to Tata Docomo last month and activated 2G mobile network. My mobile network disconneted frequently. I have called many times to customer care but they are not able to fix the problem. i am facing this issue twice or thrice daily. Hence you please look into the issue as soon as possible.

My Hadset details as follows,

Samsung Galaxy S GT i9003

Thanks in Advance,
Narayanan.L
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Aug 13, 2020
Complaint marked as Resolved 
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TATA docomo mobile network — FALSE ACCOUNT GET DEBITED EVERYDAY

I am using TATA Docomo network (PREPAID CONNECTION) service since last 1 yr , but recently i got an incidence where my network provider has started debiting some amount from my No . everyday ..

I have complain regarding the to Docomo Ofiice , also talked to Cust Care regarding the same but i have not recived the positive reply from anyone ..

so now i want to complaint against the same and i want my Total money back which company has chrged me without any confirmation..
I am sathyaprabhu from erode(dt), Tamilnadu state.I was changed my net work from AIRTEL to TATA DOCOMO before five months.My mobile number is [protected].i submit all my proof to your office, still now i did't get your net work connection.i informed lot of time, this to your customer care center.But i did't get any favorable reply from your side.so i need give your service with in short period.
With reference to the above complaint, i missed out to mention Mobile 2G Internet frequenty disappeared from the notification bar. Hence i unable to browse the internet. It happens frequently.

Regards,
Narayanan.L
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Docomo Customer Care,

My Internet Problem is still persist and i have not received any response from your end yet.

Regards,
Narayanan.L
Dear Customer,

We Tried calling you on your given number but your number is switched off. Hence we kindly request you to provide us your address details which will assist us in doing the needful

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi,

My Local Address,

New No.26, Vada Agaram First Street,
Choolaimedu (Near Metha Nagar Bus Stop),
Chennai - 94

Regards,
Narayanan.L
Hi,

You Can Contact me on the same number... My number never be switched off.. You guys trying to make us fool.. Tata Docomo Mobile internet is total waste. Customer care executive also agreed that Docomo has issue in mobile internet. I am unable to use internet in my smartphone. It gets disconnected frequently. Then again i have to restart the phone to use the internet. this is the case iam facing more frequently in a day.

If you can really fix the issue contact me on the same number ([protected]) or my mail is narayanan.[protected]@gmail.com. Dont make us fool by saying that my mobile is switched off.

RIC Consumer Complaint forum.. Please take Necessary action against my complaint.

Dear Friends!!!, Dont go for Tata Docomo Mobile internet.It will irritate you.

Regards,
Narayanan.L

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